Shipping policy

Shipping Policy for Wrongan Clothing

Welcome to Wrongan Clothing! We're dedicated to providing our customers with a smooth and transparent shipping experience. Below, you'll find all the details about our shipping policies, including rates, delivery times, and more.

Shipping Destinations

We currently ship to addresses within the United Kingdom only. For international shipping queries, please contact our customer service team.

Shipping Rate & Delivery Times

Standard shipping rates are clearly displayed during shopping and we aim to deliver within 14 days of order completion.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order's progress directly on the courier's website.

Taxes and Duties

All prices displayed on our website include VAT where applicable. However, for orders shipped outside the UK, customs duties or import taxes may apply, and are the responsibility of the customer.

Packaging

We are committed to environmental sustainability and use eco-friendly, recyclable packaging materials whenever possible.

Changes to Your Order

If you need to make any changes to your order, including delivery address or item selection, please contact us as soon as possible. We can only make changes to orders that have not yet been dispatched.

Missing or Damaged Items

In the rare event that your order arrives missing items or contains damaged products, please contact us within 48 hours of receipt to arrange for a replacement or refunds.

Returns & Exchanges

For information on returns and exchanges, please refer to our Returns Policy page.

Contact Us

If you have any questions or concerns about your order or our shipping policies, please do not hesitate to contact us at info@wrongan.com.